12: Improve Your Wedding Client's Experience in Just 10 Minutes
As photographers, we all want our clients to have the best possible experience when working with us. But I was surprised to find out that many photographers weren’t doing this one easy-to-do thing that makes a HUGE difference for the clients. And it has something to do with online wedding galleries. In this episode, I share with you one quick and effective thing you can start doing right NOW that will not only improve your photography client experience but as a result - improve your business altogether.
Timestamps:
[01:10] - Is there an off-season for photographers?
[01:48] - One key thing for improving the client experience that many photographers aren’t doing. It only takes 10 minutes to implement but makes such a HUGE difference.
[02:32] - What’s it like for the client when they have to go through hundreds of photos just to find one they are looking for on the online gallery.
[03:30] - Why improving client experience matters. The happier the client, the more likely they are to refer you.
Resources:
Pixieset https://pixieset.com
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PS
Did you miss the last episode? Tune in here: https://www.saramonika.com/podcast/why-i-refuse-to-use-story-filters-on-instagram